Refund Policy

At Nana's Choice Skin, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may return eligible items within 30 days of delivery for a refund.

Return Eligibility

To qualify for a return:

• Items must be returned within 30 days of delivery.

• Products must be unused and in their original packaging.

• Proof of purchase is required.

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original method of payment within a reasonable processing period.

Non-Returnable Items

For hygiene and safety reasons, we may not accept returns of opened, used, or damaged skincare products unless the item arrived defective or incorrect.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery so we can resolve the issue promptly.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Nana's Choice Skin
Email: info@nanaschoiceskin.com
Phone: (714) 944-6535
Location: Buena Park, California, USA

We are committed to providing excellent customer service and will do our best to ensure your satisfaction.